Customer Testimonials
it was our first time at this dealership. when we arrived we were greeted with a very warm feeling, we were assigned to our salesman Noel, he was very polite and knowleable he went above and beyond to get us what we wanted. after leaving we forgot our house keys in our trade, found this out after we got home. called and left a message for him at 845 pm , he took the time to go check and he got them for us to pick up, this is a class act dealership Dave and Karen Stebbins
Dan was amazing. Had the truck I wanted in and out in 1 hr. Made the experience great. Went back for financing and again very quick
we had the opportunity to buy our third car again, me and my dad. We are very grateful for the great attention, help and excellent work on the part of Nicole Trinidad. also very grateful for the good work, and good attention in the finance department with luisy.
My wife and I bought a car from Starling Chevrolet this morning and the sales associate was awesome. His name is Dayan De La Rosa.
the staff that always help me are the best in the service department Javier always take of me and when i am stressed out when things are not completed properly he gets it done and calms the situation down , Ron is the best manager that I get to deal with he gets it. Noel is great and always jumps in when he see that i am upset cause they all know me and i appreciate them
My visit to Starling started off with me looking for a car at the wrong dealership. Upon meeting Diego Jara he quickly discovered my error and asked if he could help me find something similar since I was already there. I had my mind on that vehicle, so with hesitation I agreed. Diego showed patience and listened to my concerns and requests. He showed me automibles until we found a couple of options I liked which was no easy task for him. I knew what I could afford and I was not easy with what I wanted, but Diego worked ...
Jean Pierre was very patient and answered all my questions. Thank you to Erick as well for being clear and informative while purchasing my vehicle.
Blake was my sons sales person after several visit to other dealers who have no ideal what customer service and respect means the entire staff worked together with Blake in the purchase of my sons new truck. Excellent customer service and teamwork.
Excellent service from my sales woman Nicole Trinidad she always helps me with the best discount, totally recommend. 100 % trust. Also the finances lady Luisy she was excellent.
Very as-expected visit to get oil changed and initial 7,000 mi warranty service. On time and no problems. If Starling offered more than one free oil change on a new $65K truck, I would buy from them again.
Had a excellent experience, Youseff was patient and professional. The whole car buying experience was great, would recommend them. Everyone was awesome. Thank you all .
Can’t say enough good about this dealer! 6 months ago I purchased a used Toyota 4Runner. Derrik Fugere was my salesman, he was very understanding of my situation and what I wanted to get done that day and made it happen! He did not pressure me and respected my offer and within an hour we made a deal. I have put over 5k miles on the vehicle, and it has been the best vehicle purchased in 2 decades! Thanks guys especially you Derrick!
Salesman (Jose) was friendly, informative, and professional. Dealership was very clean. Everyone I was in contact with was great. I didn't spend the whole day there.
Hats off to Ramon Fereira for helping my in-laws with a 2020 Yukon SLT. Ramon and I have been working via text on a vehicle unfortunately the one we were looking for sold this morning. They had another one they just got in he went to look at sent me some photos. We worked out a time for them to look at it and take it for a test drive. My in-laws loved it Ramon worked with his manager on a good price and the trade in. My in-laws are very happy Ramon did an outstanding job in helping them. If ...
Best of the best customer service in Orlando. They treated me right as soon as I opened the door. I highly recommend giving them a call.
Nicole Trinidad was my salesperson. She is an awesome and extremely talented salesperson. She treated me like part of the family. She sold me a 2020 suburban. Great job! She deserves a promotion and a pay raise. Thank you Leonardo Machado
CHRISTOPHER HURSTON Is an amazing and very personable, yet professional sales representative. I began my day feeling very confident in my decision to purchase a 2020 XT4 Cadillac. But, in that special place in my heart I was afraid to purchase a vehicle during a national pandemic. Once I spoke with Christopher (Chris) my fears were eliminated because he explained explicitly each component of the purchasing process. It was as if I was purchasing a car from a dear friend who had my best interest at heart. As an educator trust is very important to me, I felt calm and confident ...
Dayan De La Rosa was very to helpful and professional. The entire team worked diligently to deliver the deal I wanted. Numbers were right and we drove a 2020 home. Went to parts the next day for some accessories and they were very helpful as well.
Let me start by saying that I hate the car buying process. Buying a new vehicle for my wife and I once every year and a half or so, I have to deal with the countless lazy dealerships out there that have no understanding of what customer service is. Then I found this dealership. I dealt with Melody and she was amazing! She knows customer service! She was on top of everything in a quick manner. She was a true pleasure to deal with. Unfortunately, we weren’t able to make a deal but that was in no way her ...
Got to thank the dealership and shout out to Mrs/Ms Luisy and Nicole to guide me in getting a fresh start and even bigger second chance.🥰
I went to the dealership to look at a 2017 Kia Sorento and not expecting to actually buy it. My criteria was to like the car, receive a good trade in value for my car, and to receive a great rate. If all my criteria was not met, I was ready to leave. With Angel Gomez as my salesman, it was not a difficult process. I ended up purchasing my new to me car. I'm was very happy with the entire process and love my ride.
Matt Schaeffer was personable, knowledgeable about the vehicles, and energetic about assisting with my interests. Matt was patient and asked intelligent questions to determine my needs for a new vehicle. My particular problems involve my size, 6'5" 370 pounds, and handicapped in that I experience hip problems and limited movement. HE spend about 4 1/2 hours with me as I narrowed down my choices and ultimately purchased a used 2019 Silverado LD. I didn't experience any "buyer's remorse" after the purchase and I was even more pleased with the Silverado after driving home after a tedious visit at the dealer (...
Justin Chazon was my salesperson and he was great he was very helpful and got me a great deal on a corvette!! Definitely would recommend
My family and I were in Orlando on vacation when our 2007 2500 suburban needed service. Alfonso went above and beyond to ensure that our suburban was repaired by the time we had to leave to go home. Our vehicle ran fantastic and we had no problem getting home. I will be forever grateful to Alfonso for taking care of my family and ensuring we got home safely and on time. Thank you, Jason A.
This is my second new car purchase at Starling in just over 6 months. The first sales was about as enjoyable as car buying can get so I returned to Starling requesting our first salesperson, Nicole Trinidad. Nicole is warm, friendly, knowledgeable and diligent. Nicole has become a friend as well as my salesperson. I can't remember when I trusted a car sales person like I do Nicole. I recommend to everyone seeking a new car go to Starling Chevrolet and ask for Nicole Trinidad.
In and out in 2 hours, had no idea what I wanted, walked the lot, chose, filled in the paperwork, did trade, left with new car. Amazing.
Excellent place thank you all you guys for helping me buy my first car .Im so happy Thank you all for helping me purchase my first car. You guys do a great job, I'm very happy for your work.
I brought my 2014 Silverado in for a 15,000 mile service. I made an appt. in advance (which I highly recommend all vehicle owners do at any dealership.) Javier checked me in and I showed him two different 15k mile coupons I had printed out for this location. I asked him for his advice on which service I should get. He asked me a few questions and told me I didn't need to go for the high performance service which was more expensive. An hour and fifteen minutes later he checked on my truck and explained all was well except the ...
I'd like to recognize Rafael Ceballos of the Service department for providing outstanding customer service. My family and I were in the Orlando area from North Carolina for a trip to Disney World when our '96 Chevy Express van decided to break down. I contacted the service department at Starling Chevrolet and Rafael worked with me to get our van in for diagnostic and repairs even under a busy schedule. It took a couple of days because the part had to be overnighted, but once the part arrived, the repair work was completed very quickly. I feel that Rafael went ...
Justine worked with me over the course of a week we could not strike a deal on the 1st day but he kept in touch and the following weekend we were able to strike a deal. Other sales people would have walked away but Justin was friendly and professional just checked in and did what he could do to make the deal happen. I highly recommend Justin Chazon if you are in the market for a New or used vehicle..
I was looking for a car to buy. When I arrived at Starling, employee Justin Chazon picked me up and took the test drive with me. It is clear that Suburban is wonderful, but the purchase was made due to the excellent customer service and quality. Note 10 for his relationship with clients and other co-workers! Thank you Justin, you exceed all expectations! congratulations! great job
My wife and I purchased a Buick Envision ,and had a great experience. Our sales representative Petter! did a fantastic job, and we really appreciate everything he did to make the deal happen. The rest of the staff there also did a great job, except Mike the finance manager was Rude. I spoke with the manager Melissa she’s very professional and outstanding consumer service.Any issue please ask for MElissa !!!! Thank you for everything! Ahmad
Yesterday my husband and I stop at Starling and the salesperson Ruben Asorno take care of us. He listen to us and recommend and we really feel confident with him. He was very friendly to. We know know he do his best in our deal. I really recomend him if somebody ask for buying a car.
I did not call or make an appointment. I prefer to be unannounced. I did my research thru CarGurus. I had 8 vehicles on my list and traveled from Jacksonville to Central Florida because the prices were a little better. I walked away from my first 2 and ended up here. Noemi greeted us with, 'How may I help you'. I told her we did not have an appointment and gave her my printout. She said, 'let's get you signed in first and I will look for that vehicle while you are doing that'. The vehicle was there. We test drove ...
Jimmie and Matt went above and beyond what I ever expected. They took the time and delivered my Silverado to my house. Awesome guys. I would definitely go see them again.
Having a career in sales, I'm a great judge of character! Charles Crawford is who you want to ask for and see to get a car here! Very personable, low pressure and knows how to LISTEN! Too many talk a sales pitch and don't listen to what the customer is saying. Loved working with him, got to know us and let us know him so that the car was a fit for us, even made a recommendation that was a cheaper better fit! Send business his way and your friends will thank you. No relation to the guy, ...
When I started looking for a new vehicle, I began my search on Carvana because I loathe going to dealerships. My past car buying experiences always caused me a great deal of anxiety and stress. But not this time! My search eventually took me to Starling Chevrolet from which I purchased my brand new 2019 Traverse. Jennilee was my saleslady and she was so pleasant to work with. She found me exactly what I was looking for in a timely manner and got the car moved to her location very quickly. We handled all of the details of the deal via ...
Search for a new or newer car at Starling Chevrolet was a pleasant experience. Nicole Trinidad ,my sales rep., was helpful long before arriving at the dealership location. She asked questions that didn't push for a commitment but in the form of a helping hand in knowing exactly what I was looking for. That was highly commendable. Mr.Glass, ( Sales Manager ), was just as helpful. The two were attentive to my concerns about the vehicle I wanted and mindful of my budget requests. I give high ratings to the team. Nicole Trinidad has the patience of a saint in ...
Nicole Trinidad was so helpful. She works with me for two days until I found the perfect car. I would recommend her. Thank you for your exceptional dedication.
My 02 dodge finally had died on me and I went into starling looking for a new vehicle. Eddie Garcia helped me find the perfect truck for me in a very timly manner knowing I was missing work because of it. He made sure everything was ready and perfect. Talked me through everything thoroughly. Everyone I came in contact with had great customer service. I will most definitely be buying my next vehicle from them again.
I made my 1st vehicle out of state purchase at Starling Chevrolet via Online Sales. I live in Georgia but my salesman Guy! made sure I was satisfied. Being transparent negotiating did not go as promised initially as I was traveling out of state to pick up a car site unseen but Online sales man Guy Liuzza worked with his finance team and general manager and worked a deal that was suppose go South and I left with the car that I CAME TO PICK UP. So if anyone is looking for an honest Online salesman please contact Guy Liuzza ...
Had a great experince buying a car this week. Hector, the salesman, was freat without being overbearing. We will definitely buy from there again. Thanks
I was down in Florida for my wedding (1,500 from home in Minnesota) had rear wheel bearing go out. Very nerve racking being that far from home with car issues but Alfonso Moya rolled out the red carpet for me and my family. Absolutely the best best best customer experience I have ever had. I wish I could bring my car there to him for all my needs. I can't thank him enough I hope the management reads this review. He is a true asset to that company top notch dealer in all aspects every one I came in contact ...
Guy from Chicago and Jose were great, very good buying experience. They had exactly what I was looking for and made me a great deal on my purchase.
Was looking for a particular model vehicle that only a few dealers in Florida had in stock. Guy Liuzzo was able to work his magic and get it here the next day all of the way from Naples. I loved it so much that I bought it right after the test drive. Knowing what I wanted was a big part of why this worked so well, from the test drive through the Financing. I was completely satisified with all that Guy and Luisy in Finance were able to offer. As a single woman, I was sort of dreading the car ...
I made an appointment when my check engine light came on. I went in and Noel was quick to get my car in and gave me the diagnosis fairly quick. He was able to get me a rental last minute and called me to tell me it was ready the very next day. These guys are quick and efficient. It helps tremendously to have and appointment as this area is quite busy.
i recently new leased a chevy at starling and was completely satisfied with the expertise and being able to deal with the sales staff...they were friendly, co-operative and they completely explained all of the details of the new lease...thanks to RUBEN ADORNO for you patients and 100% cooperation for our new lease...your guidance is appreciated and will see you again when the lease is up for renewal at starling...i highly recommend RUBEN ADORNO. for your next auto deal.... ROLAND GLAUDE
Brought out new 2018 Tahoe in as the A/C was not working. Despite being literally overwhelmed with demands from clients and a 2 hour wait, David Hernandez of their service department provided us with answers and solutions to our dilemma above and beyond the call to duty. Polite, uderstanding of our being out of country and on vacation, skilled with information and an honest forthright approach as to what they could do and which was note in the cards for that day was refreshing instead of a bunch of empty promises. As a life time GM owner I know the service ...
Jerome Lennon and Peter Award are the absolute best salesman ever they took such good car of me we worked the best options I am so happy
Edward was a great help. Very attentive and worked with us until we found a way! I would recommend him! Thank you for your dedication ! Nicole & Craig
I went on line just to see what try is Sterling Chevrolet had in stock. Guy saw that I was looking in a chat box and ask me what I was interested in. I briefly stated the color and equipment that I wanted. Guy suggested that I drive down to see him in person. I was not wanting to make the 45 minute drive to see trucks, but I am glad that I did. The dealer made the shopping painless. They found what I wanted and had it at the dealer in two days. Thanks Again, Donald Vick
i own two cadillacs and a buick i am use to getting good service from cadillac dealer ship but the service i got today from MR Javier Torres its the best i haver had at any dealer ship .GREAT JOB
The salesman Jerome was very kind, professional and he made the process of purchase very easy and most importantly stress free. I drove 2hrs to get to this dealership and I can say it was worth it not only because I got the car I wanted but also because the service was Great.
Paul Szupello, my service advisor, is totally awesome! He is thorough, honest and a pleasure to work with! If you want someone who will give you an honest idea of what you're looking at for repairs, and solid timeline to work with I highly recommend Starling on Orange Blossom Trail. No if's, and's or but's just a smooth transaction, thorough explanation of the process, parts, time and a job well done along with super courteous service.
I went there with the intentions of finding out why my engine light had turned on, I was helped by a guy named Alfonso who was very kind and easy to talk to. It was my first time going to service my car at a dealership; having known that, Alfonso made the process very easy and clear to understand. At first he told me I would have to leave my car overnight cause they were busy and he'd get a shuttle to take me home, but instead he found an open spot for me about half hour later. I ...
Noel in service is the best in customer service in the service department. Every time I take our vehicle in for service he is very attentive to what our vehicle needs. He makes every service department visit a pleasure.
I had absolutely no issues. Victor was businesslike, professional and made the wait worthwhile. He showed an interest in every customer. The other employees appeared to b eff polite ad well based on my observation.
when I get my car serviced at Starling Chevrolet it is like spending a day with family. I am always treated with respect and courtesy. I would never take any vehicle regardless of where I bought it anywhere else. Their staff is comprised of consummate professionals. Pastor: Robert L. Watkins LCDR USN Retired
They make you feel at home, friendly staff, well trained , professional staff. They make sure you are confortable and explained everything with detail. I highly recommend them
I am never dissatisfied bringing in my 2016 Equinox LT For routine maintenance. I'm always treated with such great respect and hospitatliy as soon as I walk through the door. I get an update when my vehicle is ready for pick up and is always detailed every time. Which makes the experience even greater. I get treated as if I purchased the vehicle there and have been a loyal customer for years. I can only imagine what it would be like to purchase a vehicle from them. Go here such a great experience!
I purchased a used 2015 Camaro 2LT convertible from here. I did my research and found out they offered me a fair price for the car with a CARFAX. Paul was my salesman who was very nice and did everything I asked of him. Noel is my Service Advisor and he is very nice and professional and always does an outstanding job concerning my car.
This dealership is very friendly, very customer driven. I worked with Brian and he was really great and helped me get everything I needed. Would definitely buy a car here again
Very satisfied with our salesman, Brian D Hughes. He explained all the new car technology. He answered all our questions in terms we could understand. We appreciated his follow up call. Very friendly and took his time with us. We never felt rushed.
Dropped in around 1:00 without an appointment. Was seen right away by Noel and he took care of everything. Oil change was completed quickly and i left being a satisfied customer. cost for the oil change was good also.
My appointment was great, right on time, with a nice, relaxing room to wait in. I loved the tables with the many plugs. Thank you. I love my Cruise Chevy.
We've dealt with Orlando Chevy Starling since we had to give up on our Saturn's😢. We love our Chevy's, and this dealership offers the best servicing we have rec'd since Saturn. David, Noel, Charlie & Joe G(sales) are so knowledgeable and take time to explain everything. Keep up the great work😁!
Jiovani Aponte me dio buen servicio y me oriento sobre el financiamiento excelente trabajo si lo recomiendo a recomendé a mi hija para que compre un auto
We bought my college daughter her first car yesterday a 2015 Nissan Versa, we were exceptionally pleased with the professional and courteous manner that the salespeople that assisted us, a HUGE thank you to Brian and Tina from sales that walked us through all the necessary steps it took and having the knowledge and tools (texting, e-mails) to assist them! Thank you so much! ??🚗
Upon arriving at this dealership, we were fortunate to meet the finance manager Amen who is usually busy. He approached my wife and I and immediately provided customer service. Jason was invited to assist us because we had a complicated matter involving the trade of two great vehicles. After other dealerships were unable and impolite- we were assured that Starling Chevrolet was different.. They not only got it done but Tina followed up with us and she was very polite even after the sale. Tina, Amen are terrific and the team there will make it happen. I recommended many friends ...
We were on vacation in Orlando Florida and we needed work done on our 9 seater conversion van. My husband found the temperature higher than normal and since we were travelling, he didn't want us to get stuck somewhere. We went to Starling Chevrolet and we got the excellent service and treatment from their staff. Thank you Starling Chevrolet, you were a big help to people like us who are just in Florida for a few days. Your assistance with our Insurance claim is also greatly appreciated.
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